Alice Nyamugama is a seasoned HR professional with 21 years of experience in the Telecommunications, Banking Sector and the Revenue Authority she is currently employed as Head of Talent and Organisational Development at ZIMRA. She is the past IPMZ Women’s Network Chairman (2019 to 2021). She is serving as an Advisory Board Member in the NUST Finance Advisory Board (2021 to 2024). Alice has won several Performance Excellence Awards in Human Capital Development and Change Management from the Institute of People Management of Zimbabwe IPMZ) and PROWEB. She holds an Executive Master of Business Administration (awarded with Merit and Distinction on a Dissertation Project) from the National University of Science and Technology (NUST) and a Bachelor of Business Administration degree from the University of South Africa (UNISA). Diploma in Human capital Development from the Institute of People Management of Zimbabwe (IPMZ), Certified Management Services Practitioner and Work Study Certified with the Institute of Management Services (IMS) (UK), Certified Talent Practitioner (ABMC International) and a Certified Coach Practitioner with the Certified Coaches Federation (CCF) (USA). Her experience spans Talent Management, Talent and Leadership Development, Organisational Development, Change Management, Performance Management, Organisation and Methods and Business Processes Reengineering