Mercy Nhongo is an incisive Human Resources professional with more than 20 years of experience in both the public and private sectors.  Currently, Mercy is the Head of Human Resources for the City of Mutare. Prior to joining the City of Mutare, Mercy worked for the City of Harare where she held a senior position in human resources operations and employee relations.

Mercy is a holder of a Master’s in Public Policy and Governance from Africa University, a Bachelor’s degree in Psychology and Sociology from Africa University, a Post-Graduate Diploma in Law (Conciliation &Arbitration) from the University of Zimbabwe and several qualifications in human resources management and performance management. She is the current Manicaland Branch Chairperson.